FAQ

 RESERVATION POLICY & MAINTENANCE

 EVERYTHING ABOUT OUR SUITES

 

How I can reserve a suite with Pathway suites ?

Please contact us at:

– Phone: 905-286-5222

– Toll free 1 866 684 2358 North America

– e-mail: info@pathwaysuites.com

One of our team members will be more than happy to assist you in providing accommodation solution as per your specific need, confirm availability and rates with you. If we are unable to confirm your booking at initial enquiry, your request will be wait-listed, until availability can be confirmed.

Whom to contact for suites maintenance issues ?

Pathway Suites take utmost care to ensure that all the appliances are in working condition . In spite of that if any maintenance issue arises during your stay, Pathway Suites have developed network of professionally trained personnel to address that at the earliest. Please contact Pathway Suites via phone or e-mail for any suite maintenance issues.

 Phone: 905-286-5222

 Toll free 1-866-684-2358  North America

 e-mail: info@pathwaysuites.com

Do Pathway suites provide housekeeping services ?

Pathway Suites can provide housekeeping services during your stay only when requested, subject to additional charges and availability.

Do Pathway suites offer pick-up & drop off services to Toronto Person airport ?

Pathway Suites can arrange pick-up and drop off services to Toronto Pearson Airport only when requested in advance, subject to additional charges depending on number of passengers and luggages.

What Method of Payment is accepted ?

We accept ALL major credit cards including Visa, MasterCard ,Paypal and American Express. We also accept debit, e-mail money transfer and wire transfer subject to surcharges where applicable.

Do Pathway suites collect the security deposit ?

Yes, we collect a $300 security deposit refundable only after check out, satisfactory suite inspection and return of the suite keys. This is required in advance prior to arrival (in order to confirm suite reservation) on top of the full rental charges .

What is our cancellation policy ?

Should you wish to cancel your reservation prior to the arrival date, Pathway Suites require five  (5) days notice to avoid any penalty. Late cancellations are subject to a cancellation fee.

Can my local representative do reservation on my behalf?

At Pathway Suites we deal with many corporate and individual representatives, if you wish we can arrange showing to your local representative to show our quality and standard. We are located at TH-4 4065 Brickstone Mews , Mississauga, ON.  L5B OG3.

What information is required to reserve a suite?

One of our team members will be more than happy to assist you in providing accommodation solution as per your specific need, confirm availability and rates with you. If we are unable to confirm your booking at initial enquiry, your request will be wait-listed, until availability can be confirmed.

 

Is there any built-in laundry in the suites ?

Yes, every suite comes with built in washer/dryer for exclusive use by our guests during their stay.

What is available in the Kitchen ?

All the Pathway Suites kitchens are fully equipped with built-in family size fridge, full size oven with stove, range hood-microwave and dishwasher.
We provide toaster, coffee maker, blender , kettle and other small appliances.
You will find a full range of cookware and utensils like pots, pans, baking trays , spoons, knives , scissors, grater, and can opener.
You will also find that we provide all dinnerware, cutlery, glassware and not to forget a full stylish dinner table.

How do I connect with the WiFi provided in the suites ?

Each suite is equipped with its own secured high speed internet and modem. Your welcome letter will have all the details about network name and the password for you to connect with your system.

Do Pathway suites permit smoking in the suites ?

All our suites have been designated SMOKE FREE. There is a charge of $1000 to clean the suite if anyone is found to be smoking inside of the suite. Additional charges could be applied if the suite cannot be returned to its original condition due to painting, extensive carpet and furniture cleaning. If you are a smoker or plan to have guests that smoke, we recommend that you smoke out on the balcony with closed patio doors or outside of the building if permitted at that location and ensure to dispose cigarette butts as per building rule. Never throw the cigarette butts out from the balcony.

Do Pathway suites provide the parking space with each suite ?

We provide one underground, secured and designated parking space with every suite . All the parking levels are centrally heated in winter.

What kind of phone service do we offer ?

Pathway suites provide  free incoming /outgoing calls and  free unlimited  local + north America calls.

What are Pathway suites amenities ?

Amenities:

  • Shared Pool
  • Chef’s Kitchen
  • Parking Included
  • Family/Kid friendly game room.
  • Sauna
  • Hot Tub
  • Exercise Room / Gym
  • Games Room
  • Pool Room
  • Media Room
  • Party Room
  • Roof Top Terrace
  • On Site Office lobby
  • Business Center ( Free Printing )

You can enter to the fitness centre and swimming pool during the scheduled hours of operation by using your FOB (electronic access control system).

What is the bedding quality in Pathway Suites?

We provide custom made superior quality pillow top mattresses with extra coils for extra comfort and premium quality gel fibre pillows. We provide high thread count white linens.

What is a closed Den?

Closed Den is a small room without any window. Closed den is furnished with trendy single bed and a study table with a chair.

 ABOUT US –

 

What are the various suites types we can get at the Pathway suites ?

We provide wide range of suites like one bedroom, one bedroom and den, two bedroom, two bedroom and den.We also have

furnished houses for our guests .

How is Pathway Luxury suites different from a hotel ?

At Pathway Suites you get much more than four walls as you deserve more when you stay with us.
– You have separate bedroom, living and dining area, balcony for your exclusive use, fully equipped kitchen where you can bake/cook what you like to eat at your own convenience, in your own style.
– Laundry facility for your exclusive use.
– Dedicated and secured WiFi network and a phone line.

What type of guests Pathway suites cater to ?

Pathway Suites is your home away from home. Unlike hotels , we are designed to provide extended stay solutions to corporate executives on assignments, relocated employees, new immigrants, medical stay, insurance housing and buyers and sellers while transitioning  between homes etc.

How far are the Pathway suites from Toronto Pearson airport ?

Pathway  Suites are located in the heart of Mississauga near Square One Mall, close access to Highways 401, 403, 407 & QEW. Toronto Pearson Airport is approx. 22 Kilometres away, normal travel time is about 15-20 minutes.

How far is Toronto downtown from Pathway suites?

Toronto downtown is approx. 38 Kilometres away, normal travel time about 30-35 minute, nearest highway to Toronto is QEW. If you are travelling by public transit, main transit hub of Mississauga is located at Square One.

Is Pathway Luxury suites incorporated,registered and insured business ?

Yes, Pathway  Suites is an incorporated, registered and insured Business in Canada. We manage over 60 furnished executive suites in the heart of downtown Mississauga and only minutes away from Square One Mall. We also manage 3 houses in one of the most popular areas of Mississauga .